Description:

PropWeb is proven technology from PCAONLINE.com that provides everything you need for the best in customer service and saves you money. As a 100% web-based application, it requires only a one-time installation on your server, not individual computers, and only one application to maintain. It is accessible from any internet-enabled computer anywhere in the world by your customers or your customer service representatives. Flexibility - PropWeb is ready to install on almost any system and can be customized to meet all your current and future needs. Feature-rich - Your customer services representatives can share knowledge and information anywhere in real time. PropWeb gives you news groups, support forums, reporting ability, contact management, asset management, order processing, call management, and email. Affordable - 24/7 Customer Self-Service allows you to save on administration costs. Pricing matches your workload requirements because it's scalable and based on the number of concurrent users. Expandable - Integrates completely with PropWeb, online storefront and inventory management. PropWeb Works for Your Customers. With PropWeb's 24/7 Customer Self-Service, your customers get: - easy-to-use, online support anywhere at any time of the day or night - speedy answers from your PropWeb knowledge bank - direct help from your representatives if the answer proves harder to find

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