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5Cup -- Internet Utilities -- Communications -- LiveServiceDesk

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LiveServiceDesk

LiveServiceDesk


Title:LiveServiceDesk
Publisher:SwampFox Software Ltd
Date added:2004-7-14
Size:10,800 K
License:249.00$ to buy
version:2.0
Limitations:Expires after 28 Days
Screenshot: View Screenshot
Awards:


Description:

POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE <br /> <br /> "According to surveys, 25-75% of shopping cart abandonment is due to websites lacking real-time customer service to answer questions or resolve problems." (ZDNet 2002)<br /> <br /> LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site! <br /> <br /> Using an ordinary web browser, visitors can launch a chat session with the click of a button in any web page or html email offering live service. No software to download or plug-ins to install.<br /> <br /> Here's how LiveServiceDesk will help you grow your online business:<br /> <br /> 1 - Close significantly more sales by instantly answering visitors' questions and showing them the products and services that meet their needs.<br /> <br /> 2 - Increase the profit of your sales by up-selling and cross-selling additional products that the visitor may not have thought of or initially seen on your website.<br /> <br /> 3 - Make potential clients feel comfortable taking the next step by instantly building trust and rapport through answering and asking questions.<br /> <br /> 4 - Learn what your visitors are looking for so you can make changes to meet their demands.<br /> <br /> Some key features in:<br /> <li>Chat with multiple visitors from as many websites as you own through one application window.<br /> <br /> <li>Push the exact page, link, or picture that helps visitors make on the spot purchase, hiring or sign-up decisions.<br /> <br /> <li>Save time sending preset messages for common questions and special offers. <br /> <br /> <li>Transfer chats to a coworker if you are unable to help a visitor. <br /> <br /> <li>Allow visitors to 'leave a message' when you are unavailable or logged out of LiveServiceDesk. <br /> <br /> <li>Search chat transcripts for trends that can lead you to profitable changes in your products, services and website.<br /> <br /> <li>Automated setup and visitor window customisation, without HTML or programming knowledge, gets visitors chatting with you live in minutes.

Free demo download 10,800 K

Buy full version 249.00$



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